Returns & Exchanges

At Tres Colori, we want you to love your custom jewelry; if you are not completely satisfied, you can return your items within 30 days of delivery for a refund or store credit. Please note that personalized pieces may be subject to a restocking fee due to their unique, handcrafted nature.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to start the process.

• 2.
  Package Your Items

  Securely place your jewelry in its original packaging, ensuring all certificates and promotional materials are included.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or store credit within 5-7 business days.